IS SHIPPING FREE?
Yes! US orders over $75, and international orders over $150 ship free. US orders under $75 have a $7 flat rate shipping fee. For international orders under $150, contact us at email@example.com. You can also order online and choose free in-store pick-up from our Lakewood location.
WHEN WILL MY ORDER BE SHIPPED?
Orders are shipped within 24-48 hours, with a window of 3-5 days for delivery. In a rush? Choose Expedited or Overnight shipping at checkout for even faster delivery time. International orders Please allow 7-14 days for delivery
WHAT IS YOUR RETURN POLICY?
*Please note: Accessories are always final sale*
- Returns are free! All orders include a pre-printed return label.
- Returned items must be in their original condition - unwashed, unworn, with tags attached.
- We offer a full refund on any full-priced item returned within 7 days from the day you received your order.
- After 7 days, items can be returned for store credit. Unfortunately, we cannot offer any credit or refunds after 14 days.
CAN I RETURN A SALE ITEM?
*Accessories are always final sale*
- Items discounted more than 30% are FINAL SALE.
- All items discounted less than 30% can be returned for a full refund.
DO YOU OFFER EXCHANGES?
Yes! All full-priced Items and items discounted less than 30% are exchangeable within 7 days of receipt.
ANY WAY YOU CAN HELP ME CHOOSE BETWEEN ALL THESE CUTE OPTIONS?
We’d love to! Email firstname.lastname@example.org to schedule a style talk or virtual shopping tour.
HELP! I NEED TO MAKE A CHANGE TO MY ORDER!
If it’s within 2 hours of the time you placed the order, simply cancel the order and place a new one. Otherwise, reach out to us at email@example.com.